TL;DR Service level describes how much help the driver gives the rider at each end of the trip. NEMTAC approved a written standard in October 2024 ...
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TL;DR Microtransit is public transportation that riders book on demand instead of catching at a fixed stop on a fixed timetable. North Carolina went from 2 ...
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TL;DR Medicaid reimburses loaded miles. The miles a van drives with nobody in it are the operators to absorb. Deadhead mileage runs an estimated 30 to ...
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TL;DR A will call is a return trip booked without a set pickup time. The rider or facility calls when the appointment ends. The provider is ...
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NEMT companies cover early morning and weekend calls four common ways: an on-call rotation among existing staff, staggered shifts, an answering service, or an ...
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Growth is exciting in NEMT, but growth also exposes operational weaknesses. A company can add more trips, more drivers, or more referral relationships and ...
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