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Do’s & Don’ts of Outsourcing Customer Support

You know the old saying, “an ounce of prevention is better than a pound of cure”? It still applies these days and none more so in the field of outsourcing. And while trial and error is a necessary part of business, it’s better to learn from the mistakes of others instead of racking up extraneous costs.

What’s the Process of Outsourcing Call Center Agents?

Interested in Outsourcing, but don’t know where to start? Sign up today to get more information. If you’re interested in outsourcing, but don’t know where to start, or what it entails, learn how easy Pac Biz’s Outsourcing Process is, and how to start saving significant amounts in payroll costs. For inbound customer service, outsourcing representatives is […]