What Makes Pac Biz Different?
There are plenty of Philippines-Based Call Centers that you can find, but what makes Pac Biz stand out from the rest? The short answer is the high quality performance by our team- leadership, management, & the agents. Read on, and discover the reasons why Pac Biz Agents are the best, and how Pac Biz works to keep them performing at the highest level.
Pac Biz’s Company Culture
Pac Biz’s Company Culture is one reason why our agents perform at such high quality.
- Agents go on FUN Company Retreats
- Company Lifestyle Clubs – Tea, Caligraphy
- Sporting Events
- Health Promotion Events
- Company Parties
- Team Competitions & Contests
- Charitable Events – Helping local children in need
The Pac Biz Team Understands BalancE. We develop a mutual respect between leadership & agents.
Our team truly works together. Our culture is about uplifting each other, and knowing that every single team member is important & matters.
Customer Service to Grow your business.
Pac Biz has built a reputation for high quality call center agents. We’ve accomplished this through a number of reasons:
24/7 Agent Availability
Pac Biz’ call center has the capability to take your business’ calls every hour, of every day of the year.
Agents require minimum of 3-5 years experience in English-Speaking call center.
Quality Team Preserves Excellence
Every Agent undergoes weekly call reviews and feedback to improve performance. (quality department included- at no cost to client)
Agents Use Any Software
Pac Biz’s Training Department works with your training protocols, or if one doesn’t exist we can help develop one.
Enterprise Grade Network
Redundant internet and power that is professionally managed by IT System Managers with around the clock internal monitoring and support.