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Contact Center Outsourcing

Top Customer Support Services on

Experience better customer service scores and processing thanks to empathy applied right. Voice, Chat, Email, & More. Easy onboarding, with Month-to-Month Agreements, that turn into Long-Term Business Relationships.

Request a quote and get a FREE outsourcing checklist.

We've got exactly what you need.

We know you are looking for a high quality customer experience team that can deliver amazing support through voice, chat, messaging and email, 24/7, possibly needing a HIPPA compliant center. 

You’ve come to the right place.

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Hear about what we have to offer from Pac Biz CEO, Eric Mulvin


5-star review on

“We found Pac Biz to be a great, cost-effective solution to maximize customer experience.”

What We Can Do

Offering Better CX for Various Industries

Serving the Following Countries:


What started out as a small taxi company has grown into a company that provides scalable solutions for taxi & transportation companies.


Our HIPAA compliant call center services will help you provide a more efficient patient experience. We expedite communication and workflow for general hospitals, private practices, and more.


Improve your customer experience with our multi-channel support, and 24/7 access to inbound customer service agents.

Help Desk

Our IT Help Desk Program to ensure that your customers and clients get the help they need, only escalating high level tasks- ensuring a more streamlined process.

Driving Customer Service Forward

Providing quality customer service representatives (CSRs) to companies in The United States, The United Kingdom, Canada (and expanding to Australia) for more than five years, Pac Biz has been recognized as a top B2B voice service company.

How Pac Biz Provides Top-Notch Customer Experiences

Let's Get Started

Request a quote and take the first step toward providing exceptional customer experiences for your brand.