We work directly with TaxiCaller and have our own phone integration or we can integrate with your existing phone system.
Advanced IT Department
We have a 24/7 IT and supervisor support team on site and can reach out to TaxiCaller directly for any issues.
TaxiCaller Specific Agent Training
We also have a Taxi Agent training program that trains agents on the TaxiCaller system so they are confident & experienced on call taking on your dispatch system before taking calls.
Supervisors & Account Managers
Management Team at No extra Cost to you
We also offer our own 24/7 iCabbi call center supervisor support for any of our clients & offer taxi account managers (with years of experience providing call center support to taxi companies) who you’ll work with.