"Our clients around the world trust our skilled, fully managed, remote workforce as an extension of their team to accomplish their customer experience KPI goals. We're proud to have grown with our clients, with some agents working for over 5 years with the same company."
Why Partner with Pac Biz Outsourcing?
Our agents are trained to enhance customer satisfaction with every interaction. With over 450,000 calls handled monthly, we are experts in creating seamless, supportive customer experiences.
Whether you’re navigating seasonal demand or rapid growth, our team is prepared to expand with you. Pac Biz ensures the right resources are always at your fingertips, offering a flexible, cost-effective workforce.
Combining HI with AI, we streamline processes for faster, smarter support.
With state-of-the-art technology, we ensure data security, operational efficiency, and consistent performance across all channels.
Our under 20% annual attrition rate speaks to our dedication to company culture, providing our workers with the training and support they need to advance their personal growth (one of our core values) and push further towards success. Our agents are carefully selected and personality-matched for longevity and performance.
Let Pac Biz help you deliver the exceptional service your customers expect while meeting your diversity and inclusion goals. Trust Pac Biz for innovative, people+AI-driven support.
Offshoring customer support with an American-owned contact center you can trust.
Pac Biz Outsourcing 2375 East Camelback Road Suite 600 Phoenix, Arizona 85016
Delivering Excellent Customer Experiences
Business leaders in the United States, United Kingdom, Canada, and Australia partner with Pac Biz Outsourcing to expedite their growth.
