Pac Biz is a inbound call company, based in Phoenix, AZ, USA, with agents in Dumaguete, Philippines.

The premium call center you’ve been looking for!

24/7 Customer Support Services
Contact 480-771-3009 (USA)



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What Makes Pac Biz Different?

There are plenty of Call Centers that you can find, but what makes Pac Biz stand out from the rest? The short answer is the high quality performance by our team- leadership, management, & the agents. We work as a team to get the job done, and encourage individuals with uplifting personalities, along with hard work ethics.

Pac Biz’s Company Culture


Pac Biz’s Company Culture is one reason why our agents perform at such high quality.

Agents go on FUN Company Retreats
Company Lifestyle Clubs – Tea, Calligraphy
Sporting Events – Health Promotion Events
Company Parties
Team Competitions & Contests
Charitable Events – Helping local children in need

The Pac Biz Team Understands BalancE. We develop a mutual respect between leadership & agents.

Our team truly works together. Our culture is about uplifting each other, and knowing that every single team member is important & matters. Our employees love the constant opportunity for promotion. Our agents work hard because they know their hard work will not go unnoticed, and will drive them up to managerial and leadership roles.

Pac Biz Company Culture

The owners of Pac Biz are passionate about providing good jobs with competitive pay, and believe that because the agents work so hard every day at high standards, they deserve to have a comfortable work environment, close work family, and fun.

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What is PAC BIZ? Premium 24/7 Customer Service 

Pac Biz has built a reputation for high quality call center agents. We’ve accomplished this through a number of reasons:

24/7 Agent Availability

Pac Biz’ call center has the capability to take business’ calls every hour, of every day of the year.

Experienced Agents

Agents require minimum of 3-5 years experience in English-Speaking call center.

Quality Team Preserves Excellence

Every Agent undergoes weekly call reviews and feedback to improve performance.

Agents Use Any Software

Pac Biz’s Training Department works with companies training protocols to get agents confident and ready to work.

Enterprise Grade Network

Redundant internet and power that is professionally managed by IT System Managers with around the clock internal monitoring and support.

General Customer Service Agents

Pac Biz Agents provide LIVE call, chat, email, and social media support for companies worldwide. Purchasing, Troubleshooting, Data Entry, Surveys, and more.

Appointment Setting

Pac Biz Agents work with appointment setting programs and take calls for businesses and scheduling clients, patients, or customers.

Taxi Customer Service Agents

Learn more about Pac Biz's Taxi & Transportation Department and how they've built a reputation of trust and reliability Worldwide.

Outbound Call Agents