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What Makes Pac Biz Different?
There are plenty of Call Centers that you can find, but what makes Pac Biz stand out from the rest? The short answer is the high quality performance by our team- leadership, management, & the agents. We work as a team to get the job done, and encourage individuals with uplifting personalities, along with hard work ethics.
Pac Biz’s Company Culture
Pac Biz’s Company Culture is one reason why our agents perform at such high quality.
Agents go on FUN Company Retreats
Company Lifestyle Clubs – Tea, Calligraphy
Sporting Events – Health Promotion Events
Team Competitions & Contests
Charitable Events – Helping local children in need
The Pac Biz Team Understands BalancE. We develop a mutual respect between leadership & agents.
Our team truly works together. Our culture is about uplifting each other, and knowing that every single team member is important & matters. Our employees love the constant opportunity for promotion. Our agents work hard because they know their hard work will not go unnoticed, and will drive them up to managerial and leadership roles.
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What is PAC BIZ? Premium 24/7 Customer Service
Pac Biz has built a reputation for high quality call center agents. We’ve accomplished this through a number of reasons:
24/7 Agent Availability
Pac Biz’ call center has the capability to take business’ calls every hour, of every day of the year.
Agents require minimum of 3-5 years experience in English-Speaking call center.
Quality Team Preserves Excellence
Every Agent undergoes weekly call reviews and feedback to improve performance.
Agents Use Any Software
Pac Biz’s Training Department works with companies training protocols to get agents confident and ready to work.
Enterprise Grade Network
Redundant internet and power that is professionally managed by IT System Managers with around the clock internal monitoring and support.