Pac Biz is a inbound call company, based in Phoenix, AZ, USA, with agents in Dumaguete, Philippines.

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Pac Biz Owner, Eric Mulvin, to Speak at CCW in Nashville, Tennessee

PAC BIZ NEWS

Pac Biz Owner, Eric Mulvin, to Speak at CCW in Nashville, Tennessee

Pac Biz Premium Call Center Services helps business around the World SCALE by outsourcing agents with ease.

Leaders of customer experience (CX) industries will gather at the largest customer contact conference in Nashville this January 28-31. Customer Contact Week (CCW) will be held at  JW Marriott, Nashville. CCW has been operating for more than 20 years, with thousands of attendees annually. This year, Pac Biz co-founder, Eric Mulvin, will be talking at CCW’s Empathy Think Tank segment. 

Mulvin, along with Smashtech’s Karen Cepeda and Ashley Wells, will be talking about ‘How to Leverage Design Thinking Principles for a Human Centered CX’ on January 31st, at 10:50 am to 12:25 pm. 

ABOUT THE EVENT

Customer Contact Week aims to connect CX leaders with each other, and keep them up to date with the ever-changing landscape of technology. The four-day conference will also feature keynote speakers from the NFL and Ben & Jerry’s Homemade, Inc.

SCHEDULE a MEET UP

STEP 1: Register HERE.
STEp 2: FILL OUT THE FORM TO SCHEDULE A MEET-up
Pac Biz & Customer Contact Week are partnering together for the upcoming CCW event in Nashville and together we want to extend an invitation for you to join us!
If you’re interested in meeting us at CCW, use our discount code 2020CCWN_PACBIZ to take 20% off your conference passes!

JOIN THE CONVERSATION

Follow us on social media for more CCW updates! Join the conversation with these hashtags:
#CustomerContactWeek #CCWNashville20

        

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Scaling your business is important if you want to stay in the game. Schedule a meeting with Kelsey in our New Accounts Department, and let’s get to work!

Meet the Owners of Pac Biz

Eric Mulvin
Bob Grunstein
About Pac Biz:

Pac Biz is a 24/7 quality focused call center ran from Phoenix, Arizona but operated out of Dumaguete, Philippines. With over 145 staff and growing, Pac Biz provides support for transportation companies, ecommerce companies and solar companies. Pac Biz provides a dedicated on site account manager, a quality team, 24/7 supervisors, a training team and active US ownership to build long term relationships with our clients.

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Need help?

If you ever identify areas that need human help, we have an office full of talented, hard working staff who can professionally fill those gaps in your customer experience and make sure your customers are getting the support they need so they can keep coming back and spending money with your business year after year.

Our goal is to help companies grow so you can hire more staff locally in your community. I would also be happy to jump on a call with you to help find ways to use Pac Biz agents to fill those gaps if you need help.

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