Communication is vital to the entire outsourcing process, so if you find yourself running into some trouble, then perhaps it’s time to look into how the entire process is running for you. Communication in outsourcing is important for the following reasons.
Pac Biz co-founder Eric Mulvin returns to the taxi conference and will be speaking at panel discussion How May I Help You?: Outsourced and Cooperative Call Centers with the topic: The Taxi Contact Center of the Future, on Thursday, October 17, 8:45 a.m.-9:40 a.m. at the Transportation Alliance 101st Fall
A growing company like Data Cars need solutions to scale. Pac Biz offers 24/7 support to businesses both big and small.
In our early days as a call center, we worked mostly with taxi companies based in the United States. As we grew, we started taking on taxi clients from the UK and Canada. But like any scaling company, we decided to diversify into multiple segments.
With our knowledge on both transportation and call centers, we’ve helped our clients grow. Here's how outsourcing can help your taxi business.
When you have a great experience with a brand it can take on a life of its own. For example, by naming a baby after a taxi dispatch company, iCabbi.