Pac Biz is a inbound call company, based in Phoenix, AZ, USA, with agents in Dumaguete, Philippines.

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Taxi Call Center

Pac Biz co-founder Eric Mulvin returns to the taxi conference and will be speaking at panel discussion How May I Help You?: Outsourced and Cooperative Call Centers with the topic: The Taxi Contact Center of the Future, on Thursday, October 17, 8:45 a.m.-9:40 a.m. at the Transportation Alliance 101st Fall

In our early days as a call center, we worked mostly with taxi companies based in the United States. As we grew, we started taking on taxi clients from the UK and Canada. But like any scaling company, we decided to diversify into multiple segments.