In our early days as a call center, we worked mostly with taxi companies based in the United States. As we grew, we started taking on taxi clients from the UK and Canada. But like any scaling company, we decided to diversify into multiple segments.
When you have a great experience with a brand it can take on a life of its own. For example, by naming a baby after a taxi dispatch company, iCabbi.
You may have heard that outsourcing can cut costs, but there are other key factors to consider in choosing a business process outsourcing partner.
Over the past 3 years, our company has thrived in the peaceful but progressive environment of Dumaguete. This is why giving back to the city is important.
I often get asked "how can you run an office of 80+ people from the other side of the world? It's hard enough to manage couple employees and I see them every day!" The biggest answer is having great leaders run everything for me, but an important part of that